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goodr sunglasses uk logo

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WARRANTIES & RETURNS

HOW DO I MAKE A RETURN?

To request a return you will need the email address used to place the order on goodr.co.uk. Please note we can only processed returns for orders made on goodr.co.uk. If you have trouble logging into the portal please contact us with your order number

WHAT IS YOUR RETURN POLICY?

We allow for returns up to 30 days after a package is delivered. We do not offer exchanges, even if you give us adorable puppy dog eyes. To help get you there we offer a 30-day return period on all items ordered on goodr.co.uk with the following cave

DO YOU OFFER FREE RETURN SHIPPING?

We do not offer free return shipping. You will be responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. Returned items are your responsibility until they reach us, please make sure they’re packe

WHEN WILL I GET MY REFUND?

If you have returned your item to us we advise that from date of delivery or our offices we can take up to 5 working days to process returns. Once your return is received and inspected our team will process a refund for the item(s). Returns will be p

AM I QUALIFIED FOR A WARRANTY REPLACEMENT?

Did you buy your sunnies on goodr.co.uk?. GREAT!!! Everything you need to know is listed below. Our warranty covers your sunglasses for 1 year after the purchase of the product. We guarantee against all defects in materials or workmanship, as well as

AM I ABLE TO REPLACE SUNNIES THAT HAVE ALREADY BEEN REPLACED THROUGH WARRANTY?

We are unable to replace sunnies that have already been replaced through our warranty. Each pair of shades is eligible to receive a one-time replacement within the 1-year window. We're sorry for any inconvenience this may cause!

MY SUNNIES GOT LOST OR STOLEN, ARE THEY COVERED UNDER WARRANTY?

We understand how it feels to be separated from your beloved goodrs. Unfortunately, lost or stolen sunglasses are not covered under the warranty and we are unable to process replacements in these instances. We are sorry for any inconvenience this may

CAN I GET REPLACEMENT LENSES OR PARTS?

We do not provide or sell replacement lenses, arms, or other parts. We are sorry for any inconvenience this may cause. Would you like us to make it up to you by standing outside your window holding a boombox playing your favourite song? Alas, we’re n